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Docs DirectAdmin Autoresponders

Autoresponders in DirectAdmin

An autoresponder automatically replies to incoming emails with a message you write in advance. They are useful for out-of-office notices, holiday messages, or confirming receipt of enquiries.

Setting Up an Autoresponder

  1. Log in to your DirectAdmin control panel.
  2. Go to E-Mail Manager > Autoresponders.
  3. Click Add Autoresponder.
  4. Select the email address you want to add the autoresponder to.
  5. Enter a Subject for the auto-reply (e.g. "Out of office").
  6. Write the body of the message in the Message field.
  7. Set a start and end date if the autoresponder should only be active for a fixed period.
  8. Click Save.
DirectAdmin will only send the autoresponder once per sender within a set interval to avoid spamming the same person multiple times.

Disabling or Removing an Autoresponder

  • Go to E-Mail Manager > Autoresponders.
  • Tick the checkbox next to the autoresponder you want to remove.
  • Click Delete Selected and confirm.
Remember to remove your autoresponder when you return from leave. Leaving one active indefinitely may give senders incorrect information.

Tips

  • Include an alternative contact or expected return date in your message.
  • Keep the subject line clear - something like "Out of office: back on [date]" works well.
  • Autoresponders do not affect incoming mail delivery - emails still arrive in your inbox as normal.